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Privacy Policy

Last updated: December 2025

Introduction

BestVacuum.au ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bestvacuum.au (the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name and email address, that you voluntarily give to us when you choose to contact us via our contact form or subscribe to our newsletter. You are under no obligation to provide us with personal information of any kind.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site. This information is collected via analytics services.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customise the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Site to:

  • Respond to your enquiries and provide customer support
  • Send you newsletters and updates (only if you have subscribed)
  • Monitor and analyse usage and trends to improve your experience with the Site
  • Compile anonymous statistical data and analysis for internal use
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
  • Deliver targeted advertising, newsletters, and other information regarding promotions

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.

Affiliates

This website participates in the Amazon Associates Program. When you click on product links and make a purchase, we may earn a commission. Amazon may collect information about you as described in their privacy policy.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

Your Rights Under Australian Privacy Law

Under the Australian Privacy Act 1988 (Cth), you have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to request correction of your personal information
  • The right to complain about a breach of the Australian Privacy Principles

To exercise these rights, please contact us using the information provided below.

Children's Privacy

We do not knowingly collect information from children under 13 years of age. If you are under 13, please do not submit any personal information through the Site. If you have reason to believe that a child under 13 has provided personal information to us through the Site, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

BestVacuum.au
Email: privacy@bestvacuum.au
Sydney, NSW, Australia

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